Terms of service

Terms of Service

Last Updated: July 8, 2026

These Terms of Service (“Terms”), together with any policies referenced herein, govern your access to and use of the Mutya Collectives website located at https://mutyacollectives.com (the “Site”), including any purchases made through the Site.

By accessing, browsing, or using the Site, or by placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you should not access or use the Site.

We reserve the right to update or modify these Terms at any time. Any changes will become effective immediately upon posting to the Site. Your continued use of the Site constitutes acceptance of the revised Terms.

1. General

1.1. Mutya Collectives (“we,” “our,” or “us”) operates this website for the purpose of offering apparel, accessories, and related products (“Products”) for purchase.

1.2. If you are under the age of 18, you should use this Site only with the involvement and consent of a parent or legal guardian.

1.3. By using this Site or placing an order, you agree to comply with these Terms as well as our Privacy Policy.

2. Website Disclaimer

2.1. We strive to ensure that all information on our Site is accurate and up to date. However, we do not guarantee that descriptions, pricing, images, availability, or other content will always be complete, accurate, or error-free.

2.2. Product images are provided for illustrative purposes. Actual colors, textures, and appearance may vary depending on your device display or manufacturing variations.

2.3. The Site and all content are provided on an “as is” and “as available” basis without warranties of any kind, except as required by applicable law.

2.4. We do not guarantee uninterrupted access to the Site or that it will always be free from errors, viruses, or other harmful components.

3. Third-Party Links

Our Site may contain links to third-party websites, services, or applications for your convenience. We are not responsible for the content, privacy practices, or terms of any third-party websites.

4. Intellectual Property

4.1. All content on this Site, including text, images, graphics, logos, product designs, videos, and other materials, is owned by or licensed to Mutya Collectives and is protected by applicable intellectual property laws.

4.2. You may browse, download, and print content solely for your personal, non-commercial use.

4.3. You may not reproduce, distribute, modify, publish, transmit, or otherwise exploit any content without our prior written permission.

4.4. All trademarks, brand names, logos, and trade dress displayed on the Site remain the property of their respective owners.

5. Privacy

Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

6. Account Registration

6.1. You may create an account to facilitate future purchases.

6.2. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.

6.3. You agree to provide accurate, current, and complete information when creating an account or placing an order.

7. Orders

7.1. Placing an order constitutes an offer to purchase the selected Products.

7.2. Orders are subject to acceptance by Mutya Collectives.

7.3. We reserve the right to refuse or cancel any order for reasons including but not limited to:

Product unavailability
Pricing or listing errors
Suspected fraud
Payment issues
Violation of these Terms

7.4. An order is considered accepted only after we send an order confirmation email.

8. Pricing

8.1. All prices displayed on the Site are subject to change without prior notice.

8.2. While we strive for accuracy, pricing errors may occasionally occur. If an error is identified before your order is shipped, we reserve the right to cancel the order and issue a refund if payment has already been processed.

8.3. Applicable taxes, duties, shipping fees, and other charges will be calculated during checkout where applicable.

9. Payment

9.1. Payments must be completed before orders are processed.

9.2. We reserve the right to decline or cancel transactions that cannot be successfully verified or processed.

10. Shipping and Delivery

10.1. Estimated shipping and delivery times are provided as guidelines only.

10.2. Delivery delays caused by shipping carriers, customs authorities, weather conditions, or events beyond our reasonable control are not our responsibility.

10.3. Risk of loss or damage passes to you once your order has been delivered to the shipping address provided.

11. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund Policy.

Please review our Refund Policy before making a purchase.

12. Customer Responsibilities

By using this Site, you agree that you will:

Provide accurate and truthful information.
Keep your account credentials secure.
Use the Site only for lawful purposes.
Not interfere with the operation or security of the Site.
Not engage in fraudulent activity.
Not upload malicious software or harmful code.
Not copy, scrape, or reproduce Site content without authorization.
Not use automated tools to access or collect information from the Site without permission.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Mutya Collectives shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of the Site or the purchase or use of any Products.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer protection laws.

14. Indemnification

You agree to indemnify and hold harmless Mutya Collectives, its owners, employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from your breach of these Terms or misuse of the Site.

15. Suspension or Termination

We reserve the right to suspend or terminate your access to the Site or your account at any time if we reasonably believe you have violated these Terms or engaged in fraudulent or unlawful activity.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Mutya Collectives operates, without regard to conflict of law principles.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and Mutya Collectives regarding your use of the Site and any purchases made through it.

19. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page, and the “Last Updated” date will indicate when changes were made.