Privacy policy

Privacy Policy

Last Updated: July 8, 2026

Mutya Collectives (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://mutyacollectives.com (“Site”), make a purchase, or interact with us.

By using our Site, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our Site, place an order, create an account, subscribe to our newsletter, or contact us, we may collect the following information:

Personal Information

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through trusted payment providers)
Order history
Account login credentials (if applicable)

Automatically Collected Information

We may automatically collect certain information about your device and browsing activity, including:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of access
Referral source
Cookies and similar technologies

How We Use Your Information

We use your information to:

Process and fulfill orders
Process payments
Arrange shipping and delivery
Provide customer support
Send order confirmations and shipping updates
Improve our website, products, and services
Detect and prevent fraud
Comply with legal obligations
Send promotional emails and marketing communications if you have chosen to receive them

Cookies

We use cookies and similar technologies to:

Remember items in your shopping cart
Save your preferences
Improve website performance
Analyze website traffic
Personalize your shopping experience
Measure the effectiveness of advertising campaigns

You can control or disable cookies through your browser settings. Some features of the Site may not function properly if cookies are disabled.

Payment Information

Payments are processed securely by trusted third-party payment providers. We do not store your complete credit or debit card information on our servers.

Marketing Communications

If you subscribe to receive updates, we may send you:

Product launches
Promotions and special offers
Collection announcements
Brand news

You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link included in our emails.

Sharing Your Information

We may share your information with trusted third-party service providers that assist us in operating our business, including:

Payment processors
Shipping and delivery providers
Email marketing providers
Analytics providers
Fraud prevention and security services

We do not sell or rent your personal information to third parties.

Analytics and Advertising

We may use analytics and advertising technologies to better understand how visitors use our Site and to provide relevant advertisements. These technologies may collect information such as:

Pages viewed
Time spent on the Site
Device and browser information
General geographic location
Interactions with advertisements

You can manage advertising preferences through your browser settings or the applicable advertising platforms.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, tax, and business requirements.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Request a copy of your personal data
Withdraw consent for marketing communications
Object to certain processing activities

To exercise these rights, please contact us using the information below.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

International Visitors

If you access our Site from outside the country where our business operates, your information may be transferred to and processed in jurisdictions where data protection laws may differ from those in your location.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page with the revised “Last Updated” date.